FAQ
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Is registration on the site required to make a purchase?
It is possible to make purchases in the Sanahunt online store without registering on the site using the “1-click purchase” function. To do this, enter your phone number in the pop-up window and the contact center operator will contact you and specify the details of the order.
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What to do if you have forgotten your password?
If you have forgotten your password, follow these steps:
- Go to the "Login" page;
- Click on the “Forgot Password” button;
- Enter your email address and follow the on-screen instructions
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What types of payment are available at the Sanahunt online store?
Payment in the Sanahunt online store is carried out both in cash and by bank transfer:
- by credit card to the courier upon delivery;
- cash to the courier upon delivery, if the order amount does not exceed 50 thousand UAH;
- by credit card on the website of the online store;
- Bank transaction.
If you want to pick up the order yourself at the Sanahunt Luxury Department Store, you can pay for it:
- by credit card or in cash upon receipt of an order at the box office of the Sanahunt Luxury Department Store.
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At what addresses is it possible to pick up goods ordered in the Sanahunt online store?
Pickup of goods ordered by you in the Sanahunt online store is carried out in the Sanahunt Luxury Department Store at the address: Kiev, st. M. Grushevsky, 8/16.
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Are goods delivered to several addresses?
The Sanahunt Online Store can ship to multiple locations. To do this, it is necessary to inform the contact center operator of the delivery details of each product you ordered. In this case, your order can be divided into several orders with different delivery and payment conditions.
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Is it possible to change or cancel an order immediately after placing it?
You can change or cancel your order by calling the contact center at (044) 223 63 27
